Privacy Policy

Last updated: 01 February 2026

Our commitment to privacy

At Sihini Spices, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website.

1. Information we collect

When you use our website, we may collect:

• Personal details such as your name, email address, phone number, and delivery address.
• Order and transaction information when you purchase products.
• Technical information such as your IP address, browser type, and device information.
• Website usage data collected through cookies or analytics tools.

2. How we use your information

Your information may be used to:

• Process and deliver orders.
• Provide order confirmations and updates.
• Improve our products, services, and website experience.
• Respond to customer questions and support requests.
• Prevent fraud and help keep our website secure.

3. Payment security

Online payments are processed by trusted third-party payment gateways. We do not store your credit card or banking information on our servers. Payment details are handled securely by the relevant payment provider.

4. Sharing your information

We do not sell, rent, or trade your personal information. We may share information with couriers and delivery partners, payment processors, service providers that help operate our website, or authorities where required by law.

5. Cookies

We may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyse website traffic. You can disable cookies through your browser settings if you prefer.

6. Data security

We take appropriate measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Your rights

You may ask to access the personal information we hold about you, correct inaccurate information, or request deletion of your data where legally permitted.

8. Third-party links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Policy updates

We may update this policy from time to time. Any changes will be published on this page with an updated date.