Last Updated: 01 February 2026
Due to the nature of spice and food products, Sihini Spices maintains strict return and refund policies to ensure freshness and safety.
We do not accept returns for opened food or spice products. If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with a photo of the product.
Refunds may be issued in the following cases:
The following items are not eligible for returns or refunds:
Sihini Spices does not provide monetary refunds. If your claim is approved due to a damaged, incorrect, or defective product, you may request either:
Our team will coordinate with you to arrange the replacement after verifying the issue.
Shipping fees are non-refundable unless the error was caused by Sihini Spices.
Email: support@sihinispices.com
Website: https://sihinispices.com